CHILDREN AT Adelaide Cosmetic & Laser Clinic

It is not safe for children under the age of 16 to be in our treatment rooms. Children can be in the waiting areas but please not we do not provide any supervision and ACLC will not be liable for any mishaps. It is strongly encouraged not to bring children for appointments

PURCHASE AND REDEMPTION OF TREATMENT

• We require a minimum of 48 hours’ notice to cancel an appointment. Cancellations and no-shows within 48 hours will result in the retention of any deposits made, or the forfeit of the pre-paid treatment. No shows after confirmation within 24 hours will receive a cancellation fee notice
• Refunds will be provided where required by Australian Consumer Law. Refunds are not applicable for change of mind
• You agree to be bound by these conditions by purchasing pre-paid treatments

PURCHASE OF RETAIL PRODUCTS

• Refunds will be provided where required by Australian Consumer Law. Refunds are not applicable for change of mind and/or possible allergic reaction
• You agree to be bound by these conditions by purchasing retail product

ADVERSE REACTION POLICY

In the unlikely event that you experience a side effect,ACLC will require up to 8 weeks to investigate your concern. ACLC require your full co-operation during this time, which may include weekly consultations for assessment, additional treatments and products (purchased by the client) as advised by your trained technician.

PRICE BEAT POLICY

We will beat a competitor’s advertised pricing on like for like services on the day of purchase. We do not encourage clients to go back and forth with competitor and ACLC

• Competitor must be located within the local area ie: not interstate. Must be within 10km radius of ACLC redeeming ‘Price Beat’
• May only purchase the same volume of skin treatments as advertised by the competitor. (Ie; Can’t purchase 10 of an introductory single treatment price)
• In every instance pricing must be cross checked and confirmed as an advertised price on the competitor’s website or via phone directly with the competitor.
• The client must disclose their request for a ‘Price Beat’ prior to treatment. The price beat is valid only on the day of purchase and will not be changed for prices that are published after the pre paid purchases.

LASER HAIR REMOVAL

• Will ‘Price Beat’ on all Medical Grade laser technology but not on using machines like IPL ( We use medical grade Cutera machines)
• Matching area for area
• Singles and course pricing

ACLC GIFT CARDS

All gift vouchers must be sold by ACLC
Gift Vouchers expire 12 months after date of purchase Gift Vouchers are non refundable

Treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. This card is: Redeemable for merchandise or services at ACLC. Not redeemable for cash; Must be redeemed before the expiry date shown on the card; will be void and will not be redeemed after expiry date.

Unused balance on expiry of this card will not be refunded or credited. Purchases exceeding available balance require difference to be paid by other methods. We reserve the right to change any terms contained in these Terms and Conditions of Use.–

CANCELLATION POLICY

Due to the nature of our business, we have a strict cancellation policy. To be fair to all clients, we ask all clients to respect our policy.

48 hrs notice is required for any appointment cancellations.
If less than 48 hrs notice is give, ACLC reserves the right to charge 25% of the treatment cost.

Appointments not attended may incur a charge of 50 % of the treatment cost

Pre-Paid appointments not attended may forfeit one treatment from their package.

PROMOTIONS

All promotions and offers are done at the discretion of Adelaide cosmetic and laser clinic . The company reserves the right to amend , suspend or refuse the offers at any time .